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KETTLER FAQs

Does VirtualTraining support the Racer S by iOS and Android platforms?
The Racer S can be controlled by VirtualTraining Desktop. We are working on iOS / Android version, not ready yet.
Why there is no pulse display on the device?
The detection of a pulse value takes about 15 seconds and can be disturbed by electromagnetic fields (e.g., electric motors, etc.). Please change the location of the heart rate strap for further tests.
In addition, the following sources of error are also possible: The heart rate strap is not properly positioned or is not sufficiently moistened. The distance is too large. The battery in the chest strap is too weak.
What is the Q-factor of the new Racer S?
Crank arm inside: 175 mm, crank arm outside: 200 mm

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